Privacy Policy

Last Updated: [Insert Date]

1. Who We Are

Best Curtain Sale (“we”, “us”, or “our”) operates www.bestcurtainsale.com, offering premium home decor including Umbra hardware and Yankee Candle products. Our registered office is at 43 Mill Ln, Cambridge, GB CB4C 5ID.

2. Information We Collect

Like the varied textures in our rug collections, we collect different types of information:

• Personal Details: Name, email, shipping/billing addresses when you purchase our curtain rods or wall clocks
• Payment Information: Encrypted card details or PayPal credentials (processed securely, never stored)
• Design Preferences: Product views, wishlist items, and decor style selections
• Technical Data: IP address, browser type, device information for optimal site performance
• Communication Records: Emails, live chats about your orders for picture frames or window treatments

3. How We Use Your Information

We use your data with the same precision as our curtain rod measurements:

• Process orders for our designer home accents
• Provide customer support with Cambridge-based care
• Improve our product offerings and website experience
• Send tailored decor inspiration (only with consent)
• Prevent fraud, mirroring our payment security measures
• Comply with legal obligations

4. Data Sharing & Disclosure

We treat your data like our limited-edition wall decor – with discretion:

• Service Providers: Shipping carriers for your rug deliveries, payment processors
• Business Partners: Umbra and Yankee Candle for warranty purposes only
• Legal Requirements: When required by law enforcement
• Business Transfers: In case of company restructuring

We never sell your data to third-party marketers.

5. International Data Transfers

As we ship globally (excluding some Asian regions), your data may be transferred internationally with appropriate safeguards matching our product quality standards.

6. Data Security

We protect your information with the same diligence as our 256-bit SSL encrypted payments:

• PCI-DSS compliant payment processing
• Regular security audits like our product quality checks
• Limited employee access to sensitive data
• Secure data storage solutions

7. Data Retention

We retain your information only as long as necessary, like keeping transaction records for your luxury curtain purchases as required by UK law.

8. Your Rights

You have rights regarding your personal data, including:

• Access to your information
• Correction of inaccurate details
• Deletion requests (where applicable)
• Processing restrictions
• Objection to certain uses
• Data portability

To exercise these rights, contact us at [email protected].

9. Cookies & Tracking Technologies

Our website uses cookies like carefully placed home accents – to enhance your experience:

• Essential Cookies: For checkout functionality
• Preference Cookies: Remember your decor style choices
• Analytics Cookies: Improve our product offerings
• Marketing Cookies: Show relevant decor suggestions (with consent)

Manage preferences via your browser settings or our cookie banner.

10. Children’s Privacy

Our products and website are designed for adults. We do not knowingly collect data from children under 16.

11. Policy Updates

We may update this policy as our product lines evolve. Significant changes will be communicated like our new collection launches.

12. Contact Us

For privacy questions, contact our Cambridge team:

Email: [email protected]
Post: 43 Mill Ln, Cambridge, GB CB4C 5ID
For urgent matters, please include “URGENT PRIVACY” in your subject line.